Using Empathy at Work: A three-step approach.

Using Empathy at Work: A three-step approach.

£20

Understanding other people’s emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

But, while most of us are confident about learning new technical skills, we may feel ill-equipped to develop our interpersonal skills. And many people are self-conscious about discussing their own feelings, never mind anyone else’s!

Join our co-founder Victoria Bagnall as she teaches you to use empathy within the workplace to build connection and get the most out of your team.

What you will learn

  • The difference between empathy and sympathy
  • A brief look at the neuroscience and psychology behind empathy
  • A simple three-step approach to using empathy at work
  • Five pitfalls to avoid
  • Real life examples of the power of empathy at work
  • A short quiz to consolidate your learning

Understanding other people’s emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.

But, while most of us are confident about learning new technical skills, we may feel ill-equipped to develop our interpersonal skills. And many people are self-conscious about discussing their own feelings, never mind anyone else’s!

Join our co-founder Victoria Bagnall as she teaches you to use empathy within the workplace to build connection and get the most out of your team.

What you will learn

  • The difference between empathy and sympathy
  • A brief look at the neuroscience and psychology behind empathy
  • A simple three-step approach to using empathy at work
  • Five pitfalls to avoid
  • Real life examples of the power of empathy at work
  • A short quiz to consolidate your learning

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Click “Add To Basket” below to start registration process.

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